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Operations has a pivotal role within most
banks, accounting for the bulk of the companies costs and often
determining its future viability. With tens of millions being processed
every minute, the risk of potential failure is extremely high. The
recent events of high market volatility and increases in trading volumes have
placed even greater emphasis on the smooth running of the Operations business
areas.
Monitoring
Processes
Operations need to:
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Identify, correct and monitor any failures within the
trade cycle.
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Define key roles and responsibilities within the
business area to proactively process any trade failures.
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Have specific statistics to group and categorise
the trades and particular trade issues - especially risky trades which
could have a financial impact.
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Define specific Operational risk models which are
specific to the department or even the particular currency. For example, Risk
Ladders which bucket the trades by book by nominal outstanding.
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Have easy to use
tools to analyse and research the
particular issues quickly and efficiently - this would include some form of
trade drill-down to the key areas.
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Ensure that all staff (especially new staff) are
following correct procedures.
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