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Government Technology

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Overview

As specialists within the supported housing and government sectors, we offer a range of experience, services and tools. Within this market there is a growing need for companies with business as well as technical knowledge, which tackle the problems at the root and work alongside the existing teams and processes to provide solutions that can be tailored to specific needs. There are a range of products already available in the industry, which can be bought as a complete package, but due to their rigidity may not necessarily meet all the requirements or they offer unnecessary functionality resulting in investment in tools which may never used.

Government Organisations need to:
Promote an effective means to monitor and display performance -  internally this throws open the inefficiencies in the current working processes and externally provides a platform for greater accountability.
Continue to reduce costs - at present the staff and "overhead" costs are continuing to increase yet the actual income being available remains restricted and capped in most cases. Where possible, automation is the only real alternative in driving the costs down.
Enhance the service - Government Organisations are sensitive to their clients needs and as these needs change so does the level and scope of the service provided.
Meet the challenges of Best Value & E-Commerce - this offers a real opportunity to the efficient associations to demonstrate their quality and value of their contribution within the sector.
Increase the level of accuracy - current funding schemes require even greater accountability of the costs and services provided

What we bring

Value Added:

Streamlining processes & greater integration

Greater control & flexibility Reduce Risk

Increase Management and refinement of business processes

Increase communication

Increase access and usability of data and knowledge

  • A range of components tailored to each unique situation, created with reusability as the focus and therefore bringing all the benefits of a product and all the benefits associated with a tailored solution.
  • A clear, constantly updated understanding of Government and specifically supported housing related initiatives through our track record of working alongside housing organisations, advising on both business and IT issues.
  • A big picture view of the current drives and challenges within the Government sector
  • Services that are tailored to accurately suit the environment of our partners.
  • Top level service / support offering a range of management applications and services as standard.
  • A highly focused attitude  that is paramount to getting things done with the enthusiasm needed to complete on time and the honesty to stay within budget.
  • A partnership with our clients working hand-in-hand with both the Business and IT teams to deliver the correct solutions - always aware not to over engineer.
Our offering
  • Business Process Engineering - analysis and evaluation of the processing logic for its efficiency and completeness in supporting the business initiatives
  • Requirements capture - as part of any change, a clear understanding and business benefits need to be drawn up, understood and documented. This we do via a detailed process of step-by-step analysis using a workshop based forum with both Operations and IT.

  • Project Management: A team is assigned to each project carried out. This means the whole project is managed from beginning through to 'live' and ensures any issues are resolved.
  • Tailored Development: Pre-built components are used to tailor a solution to the exact pre-identified requirements.
  • Testing & verification - ILLY's detailed Quality Assurance takes into account all the System, Volume and Integration testing, making extensive use of tailored test harnesses and data 'pumpers'.
  • Deployment: The system is smoothly released into the exiting production environment
  • Training + education - ensuring that the Operations procedures and user confidence remains high forms an integral part of our development process.
  • Support and Up-keep - individually tailored to meet the business requirements.

Quick Links

Government Technology
A Fresh Approach • Challenges • Supporting People • Fairer Charging • Best Value • Client Relationship Management • Straight Through Processing • E-Commerce • Workflow • Information Analysis

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