The ReFresh Young People's service is a specialist, city-wide provider of substance misuse services within Hull. As the service sees over 3,000 active clients, with over 100 in structured treatment, the ReFresh teams have to work very closely with partner agencies. The LINKS CarePath case management system was implemented in 2011 and has helped promote joint working between the different teams to ensure the continuity of care of their clients.
ILLY and Cranstoun have worked in partnership since 2009. The national service provider uses LINKS CarePath across each of its services, maintaining the system from a centralised headquarters and promoting digital case management by all of their Key Workers.
This was the first time drug intervention (DIP) and criminal justice systems were to be integrated, meaning the system had to be NDTMS and DIRWeb compliant (including the new Community Minimum Data Sets forms and the NDTMS Prison Data Set).
Luton Shared Care Drug Service is commissioned by Luton Drug and Alcohol Partnership (LDAP) to provide GP and nurse care, including Key Worker support for crack and opiate users. The service implemented LINKS CarePath in 2008 to provide an integrated solution to NDTMS reporting and producing compliant scripts.
Wiltshire Council recently went LIVE with a new service structure, where Turning Point will be the sole treatment provider across the county. This was undertaken as part of a long-term Commissioning Strategy, where the first part involved tendering for a new case management system that was subsequently awarded to ILLY Systems.
Broadway Lodge is a charity that provides high-quality, residential rehabilitation to clients from across the United Kingdom and abroad. Broadway Lodge has been running for 32 years and was the first residential UK operator of what is now known as the Minnesota model of treatment. In 2006, with 33 primary care beds and an additional 22 beds in secondary care units, the focus in Broadway Lodge is to work with patients to overcome their substance misuse issues and enable them to live normal and fulfilling lives. Broadway Lodge wanted to ensure that the patient remains at the heart of what they do and that the services provided continue to have a real and measurable benefit to their client's lives.
Aquarius is a Midlands-based specialist treatment provider focusing on clients and families suffering from substance misuse and gambling related problems. ILLY started work with Aquarius in 2009 and have built a strong working relationship.